Website Conditions of Sale

These General Terms and Conditions of Sale (GTCS) apply to all bookings made via the Restaurant's online booking service Rivamour. Use of this service implies full acceptance of these conditions.

The Restaurant Rivamour reserves the right to modify these GTS at any time, without prior notice. It is the user's responsibility to consult this section regularly for any updates.

Reservations via the online booking service are exclusively open to natural persons over the age of 18 who have the legal capacity to enter into a contract.

Reservations and terms and conditions

To make a reservation, the user must provide the following information: surname, first name, e-mail address and telephone number. This information will be used to confirm the booking and communicate any information relating to the booking, including practical details or any last-minute changes.

The booking request will be confirmed once it has been validated by the Restaurant Rivamour. Depending on availability and the configuration chosen (date, number of people, type of service), the Restaurant may ask for a deposit to confirm the booking.

Please note The booking will not be considered confirmed until we have received a confirmation e-mail or text message. If the reservation cannot be confirmed, the user will be informed as soon as possible.

Cancellation and Modification of a Booking

Reservations must be cancelled as soon as possible by contacting the Restaurant directly Rivamour. In the event of late cancellation or no-show, charges may be applied, depending on the specific conditions of the offer chosen. Cancellation charges may be partial or total, depending on the date of the reservation.

Please note: The customer does not benefit from the 14-day right of withdrawal provided for in article L221-18 of the French Consumer Code, in accordance with the exceptions provided for catering services supplied on a specific date or during a specific period.

Payment methods

Payment for the booking may be made by any of the methods offered on the site (credit card, bank transfer, etc.). If a deposit is required, it must be paid in advance to guarantee the reservation.

In the event of a change or cancellation of a reservation, the terms of reimbursement or additional payment will be specified by the Restaurant.

Responsibility of the Restaurant

The Restaurant Rivamour undertakes to provide the services in accordance with the information presented on the site, but may not be held liable in the event of errors, inaccuracies or unavailability of services services due to unforeseen circumstances, such as unforeseen events, health conditions, adverse weather conditions or any other situation beyond the control of the Restaurant.

Personal data

In accordance with the French Data Protection Act and the General Data Protection Regulation (RGPD), the Restaurant Rivamour collects the personal data required to manage reservations and ensure the smooth running of the services offered. This data may be shared with third-party service providers involved in the booking process, such as online payment services.

The data collected is treated confidentially and securely. Customers have the right to access, rectify and delete their data, which they may exercise by contacting the Restaurant at the e-mail address provided.

Exclusion of the Right of Withdrawal

Pursuant to Article L221-28 of the French Consumer Code, Users who are consumers do not have a 14-day right of withdrawal for restaurant services that must be supplied by a specific date or period.

Disputes and Applicable Law

These GCS are governed by French law. In the event of a dispute, the competent courts will be those of the place where the Restaurant Rivamour is located.